Q1.What should we do if the products are broken while received?
Pls kindly send me photo of broken products, and we will check with our pack department and our company will take responsibility for it.
Q2.Is borosilicate glass teaware heat-resistant?
Yes, borosilicate glass is heat-resistant glass.
Q3.Is borosilicate glass teaware safe in microware & dishwasher?
Most of them are ok, but for double wall borosilicate glass teaware, we don’t recommend.
As it can shorten the life time of it & it might be easily broken/exploded.
Q4.Can we brand with our logo on teaware?
Yes, pls send me your logo photo then we can check for you.
Q5.What is the MOQ for logo production of teaware?
Various products differ; pls let me know which item ,and I can check for you.
Q6.How can I make sure if our logo print on teaware are correct?
That is good question.
We will check with you before massive batch product in the factory and provide picture/samples for you to view; so there is no worry about it.
Contact us if you need more details on Tea Tasting Cup Set. We are ready to answer your questions on packaging, logistics, certification or any other aspects about Tea Utensils、Tea Tasting Dedicated Utensils. If these products fail to match your need, please contact us and we would like to provide relevant information.